Preparing for the meta economy
A new economy emerges. Rapid changes are on the horizon, are you prepared?
The way we work is evolving. Facebook may have changed its name to Meta, but poor employee onboarding of company tools can still cost a company up to 67% in lost productivity. This is such an issue that remote workers are taking to Twitter to express their frustrations.
Onboarding of company tools is a rising issue, especially for an increasingly remote workforce.
I still hold the strong opinion that every company should have a team that teaches new hires how to be experts in the primary tools used at the company (e.g. Gmail, Slack, Docs, Jira, Notion). And I'm not talking a few keyboard shortcuts here and there. I'm talking top 1%.— Kevin Yien (@kevinyien) October 29, 2021
In the meta realm of "DAOs", member onboarding is being seen as a new form of "wayfinding" for distributed teams.
"If the end goal for company onboarding is a paying customer or a happy employee, the end metric of digital wayfinding is helping the new member understand how contributors make their first community contribution."— moritz stellmacher (@moritzfelipe) October 25, 2021
by @rafathebuilder #DAOhttps://t.co/Q70vFp3vid
It really is. I spent a few months training a small team on Asana, Hubspot, Zapier and Box at my last gig. I think the large issue is, folks are busy doing day to day work, it’s difficult to see the long term benefits of using these tools and incorporating them into an org.— cathy. (@cathydinas) October 29, 2021
Ultimately these tools are expensive and many times the reason they have low adoption is because 1. The product/company over promised on what the tool can do 2. You didn’t do enough research 3. Failure to onboard and ensure folks were clear on why the tool exists/ how to use it.— cathy. (@cathydinas) October 29, 2021
As remote work changes our working rituals, our tools and processes also need to adapt. Navigating these ever-changing toolsets, without disrupting day-to-day workflows, is becoming the mounting problem for remote workers.
We help teams navigate this problem by doing the following...
• Schedule the training(s)this can be by team, role or individual 45mins— cathy. (@cathydinas) October 29, 2021
• Document the process, and records trainings
• be available additional 1:1 time and questions through out their journey.
• Communicate “this is how we do things going forward”
Faiā takes you through a unique process to help you or your team(s) get the most out of the new distributed employee experience.